What our Customers say...

Water Damage Testimonials

Dear Mr. Balbas,

I just wanted to take the time tonight to especially thank your company and the fine employees I have came into contact with Chad Jones and Sean Robinson. Sean did an excellent job of supervising the drying out  of our garage apartment after my dad left the kitchen sinks plugged and the water on for over an hour. He was patient and thorough and got all the wet drywall and wet insulation remover quickly. As my father is 91 and we wanted him to move back in his place as soon as possible I had to take the Chance on Chad by giving him a 10,000 check despite what my insurance agent telling me not to do so. It was a little nerve wracking but, Chad explained it all very thoroughly and I decided to go with him and it all worked out very well. Chad managed to match the flooring exactly and the garage work came out better than it was originally. My dad is back in his place a little over a month since the damaged happened and today Chad came by to re-pay me the upfront money I put down. The apartment is restored beautifully and though I wish the whole thing never happened, considering that it did, I just want to thank your company again for all the careful work you did and all the good communication that Sean and Chad offered me so that I always felt I knew what was going on. They are both very nice guys and put in a lot of hours beyond normal closing times to do so. Thanks Again SERVPRO and especially to Sean and Chad.

Sincerely Yours,

Betsy K

Appreciated direct access to Jacob, clear communication and constant updates

We have had SERVPRO of Flathead County come out twice. once for carpet cleaning and once when a pipe broke in our house. They were prompt, professional and very knowledgeable. We will never use any one else!

I would recommend this company to anyone. A water line broke in my house and flooded our finished daylight basement. They arrived 45 minutes after I called them, started removing furniture, drywall, insulation, carpet, etc. They had the dehumidifier and fans going in no time. Two days later everything was completely dried out. They submitted everything to my insurance company, and my check came in the mail a week later to start rebuilding. I have zero complaints and would never use anyone else.

Jacob was amazing, and prompt. He knew what he was doing and completed the job quickly. Thank you SERVPRO

Jacob and his team at SERVPRO of Flathead County did a superb job of cleaning up my home after a water shutoff valve failed in my home in Swan Lake. Jacob showed up at my home in only 1 hour on Memorial Day and started the cleanup process. Jacob and his team performed like the true professionals they are. The entire cleanup was completed before the end of the week. Results? Like the ad says, "Like it never even happened."

In March our shop had a pipe break, SERVPRO was efficient and got things dried and back to normal in a short time. Great customer service.